Privacy Policy

Updated May 8th, 2023

Grafixeo (hereafter referred to as “we,” “us,” or “Reyvea Creative LTD”) is dedicated to safeguarding the privacy of our clients and website visitors. This Privacy Policy elucidates our policies regarding the collection, use, and disclosure of personal information when you interact with our design services, including our website, and related offerings.

By using our services, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please refrain from using our services.

1. Information We Collect

1.1 Information You Provide

We collect personal information that you voluntarily provide to us when you interact with our services. This information may encompass, but is not limited to:

  • Contact Information: Such as your name, email address, phone number, and physical address.
  • Professional Details: Such as your company name, job title, and professional affiliations.
  • Project Details: Specifics about your design projects, requirements, and preferences.
  • Payment Information: Necessary for processing payments related to our services.

1.2 Automatically Collected Information

We may also automatically collect certain information when you use our website or services, including:

  • Technical Information: Such as your IP address, browser type, device information, operating system, and usage data.
  • Cookies and Tracking Technologies: We utilize cookies and similar tracking technologies (see our Cookie Policy for further details).

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and Managing Services: Facilitating the delivery of design services, project management, and customer support.
  • Communication: Engaging with you regarding project updates, inquiries, feedback, and delivering promotional materials, newsletters, and updates (you may opt out at any time).
  • Enhancing User Experience: Analyzing website and service usage to improve our offerings and user experience.
  • Legal Obligations: Ensuring compliance with legal requirements.
  • Protecting Interests: Safeguarding our rights and interests.

3. Sharing Your Information

We are committed to protecting your privacy and will not sell, trade, or rent your personal information to third parties. Nevertheless, we may share your information in the following circumstances:

  • Trusted Service Providers and Partners: In order to effectively deliver our services, we collaborate with trusted service providers, subcontractors, and partners who assist us in design and project management.
  • Legal Obligations: When compelled by law or regulatory authorities or to protect our rights and interests.
  • Business Transactions: In cases of business transactions such as mergers, acquisitions, or asset sales.
  • Consent: With your explicit consent.

4. Data Security

We take data security seriously and have implemented reasonable measures to protect your personal information. However, no method of data transmission or storage is entirely secure. We cannot guarantee the absolute security of your information.

5. Your Choices

You have the following rights concerning your personal information:

  • Access and Corrections: To access, correct, or update your personal information.
  • Marketing Preferences: To opt out of marketing communications.
  • Data Processing Objections: To object to the processing of your information.

To exercise these rights or for any privacy-related inquiries, please contact us at admin@grafixeo.com.

6. Changes to this Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices and legal requirements. We encourage you to routinely review this page for the latest information.

6. Changes to this Privacy Policy

For any questions or concerns about this Privacy Policy, please contact us at admin@grafixeo.com

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